Privacy Policy

Privacy Policy

The operator of HowarthDental.com, MetricMed™, is committed to protecting your online privacy. We feel it is important for you to know how we handle the information we receive from you via the Internet. You can visit HowarthDental.com without revealing any personal information. However, you are required to provide basic contact information if you wish to use the site to request an appointment, ask a question or subscribe to a newsletter, or apply for a position as an employee.

How we and our affiliates collect and use personal information

HowarthDental.com may contain links to websites operated by third parties. HowarthDental.com has no control over the privacy policies and practices of such third party sites, and if you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.

IP addresses

We collect and log the IP address of all visitors to HowarthDental.com. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so that we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. To maintain your anonymity, we do not associate IP addresses with records containing personal information. We will use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.

How we use cookies

“Cookies” are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites at times, HowarthDental.com may use cookies to provide us with information relating to the sources of our site traffic. Collecting this information, however, does not allow us to personally identify you.

Most web browsers automatically accept cookies but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis. Our site will work best if JavaScript is enabled. If you reject cookies from our site, some parts of the site may not work properly for you.

Surveys

You may be asked to complete surveys when you visit HowarthDental.com. We use information from surveys to better understand the needs of our users and to gather information about health care trends and issues. We may share information from surveys with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential. Also, we may share information from surveys in an aggregated, de-identified form with third parties with whom we have a business relationship.

How we protect your personal information

Once your data reach our servers, the same state-of-the art security software that guards our company’s essential business data protects your data as well.

In addition to using the most secure technology available, we de-identify all data before they are used in any aggregate reporting that may be done.

What we provide to third parties

Except as noted above for surveys, HowarthDental.com does not provide any third party access to your IP address and contact information.

We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

Aggregate information

We use general traffic, site usage and length-of-stay information in reports to third parties with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you.

Children’s privacy

This site is intended for adults age 18 and older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.

Email

Email communication that you send to us via the email links on our site may be shared with a customer service representative, employee, dental expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our e-mail.

You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an e-mail message to support@metricmed.com or send regular mail to the following postal address:

MetricMed™
c/o Privacy Department
310 S. Harrington St.
Raleigh, NC 27603

Complaint process

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may e-mail us by clicking the “Contact us” link at the top of any page. Please indicate the following reason for contacting us: I want to provide feedback about your site. Our customer service representative will forward your complaint to the appropriate department for response or resolution. If you don’t receive adequate resolution of a privacy-related problem, you may write to MetricMed.com’s Privacy Department at:

MetricMed™
c/o Privacy Department
310 S. Harrington St.
Raleigh, NC 27603

If you’ve contacted HowarthDental.com about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint with the MetricMed Corporate by calling the general number at 919-371-2776 and asking for the Privacy Department.

Changes to our Privacy policy

We will occasionally update this Privacy Policy. You will see the word “updated” followed by the date next to the Privacy policy link near the bottom of all pages on the site. If the “updated” date has changed since you last visited, you’re encouraged to review the policy to be informed of how this site is protecting your information.
E-mail: support@metricmed.com